We recommend professional carpet cleaning every 12-18 months to keep your carpets looking their best and to extend their lifespan. For households with pets, children, or high traffic, more frequent cleaning may be beneficial to reduce stains and allergens.

While we can remove most stains, some deep-set or old stains may require additional treatment. We use specialized products and techniques to target tough stains, and we always strive to achieve the best possible results. If a stain is particularly stubborn, we’ll discuss options with you to manage expectations.

Typically, carpets take about 4-6 hours to dry, depending on the carpet material and room ventilation. Good airflow speeds up the process, and we recommend minimizing foot traffic until carpets are fully dry to preserve the clean finish.

Yes, we use eco-friendly, non-toxic products that are safe for both children and pets. Our solutions are designed to be effective on dirt and stains without introducing harsh chemicals, making them ideal for family homes with sensitive needs.

We can help move smaller furniture items if necessary, but we ask that you move larger or delicate items prior to our arrival. This allows us to thoroughly clean each area of your carpet and ensures that your furniture remains protected during the process.